Shipping Policy

Order processing

We aim to get every order moving quickly.

• Orders are generally processed and dispatched within 1–2 working days after order confirmation.
• Orders requiring advance payment are processed only after that payment is successfully received.
• During sales, festivals, peak seasons or unforeseen circumstances, processing may take longer.

Delivery timeline

Once dispatched, orders are generally delivered within 3–7 working days, depending on the delivery location and courier availability.

• Timelines may vary based on your PIN code, location and courier partner.
• Remote or rural locations may require additional delivery time.
• Delays may occur due to weather, public holidays, courier disruptions or other circumstances beyond our control.

Free shipping

We are happy to offer free shipping on eligible orders.

If any shipping or delivery charges apply in the future, they will be clearly displayed to you before you complete your order.

Cash on Delivery — 40% advance

Cash on Delivery is available for eligible locations across India. To confirm a COD order, a 40% advance payment of the total order value is required. The remaining 60% is paid in cash at the time of delivery.

For example, on an order of ₹199: ₹79.60 is paid in advance to confirm the order, and the remaining ₹119.40 is paid at delivery.

The advance helps us confirm genuine orders and reduce cancellations, returns and shipping losses.

• Your order is processed and dispatched only after the 40% advance payment is received.
• The remaining 60% must be paid at the time of delivery.
• COD is available only for eligible PIN codes.
• If you refuse delivery or fail to accept the order, the advance payment is handled according to our Refund & Return Policy.

Order tracking

Once your order is dispatched, tracking details may be shared by SMS, WhatsApp or e-mail, based on the contact details you provided when placing the order.

Incorrect address or contact details

You are responsible for providing accurate and complete information. We are not responsible for delays, failed deliveries or returned shipments caused by incorrect or incomplete details. Please check:

• Full name
• Complete delivery address
• Correct PIN code
• Active mobile number

Failed delivery or returned orders

An order may be returned to us if the address is incorrect or incomplete, you are unavailable during delivery attempts, you refuse the order, or multiple delivery attempts are unsuccessful.

In such cases we may review the order before approving re-shipment, and any applicable re-shipping charges may need to be paid before it is sent again.

Delivery delays

We aim to deliver every order within the estimated timeline, but delays occasionally occur due to courier disruptions, weather, public holidays, remote locations, high order volumes or other unforeseen circumstances. We appreciate your patience.

Need help?

If you have any questions about shipping, delivery or your order, contact us at hello@blissnbloom.in or on WhatsApp.